1. How do I increase my level?

The only way to raise your level is to regularly access Youthnetsouthampton. If you visit every day, your level will rise faster.

Back to top

2. How many levels are there?

There are currently 8 levels. More may be added in future.

Back to top

3. How do I unlock badges?

Badges are awarded for doing various things. The majority can be unlocked by using all the different sections of Youthnetsouthampton. Some badges are only awarded for taking part in specific events. You'll unlock at least two badges just by registering. Some are easier to unlock than others, and a couple are no longer obtainable.

Back to top

4. How many badges are there?

There are currently 63 badges.

Back to top

5. When can I write a blog?

You gain the ability to write a blog once you reach level 3.

Back to top

6. Why do some words in my blog have asterisks (*) in them?

Youthnetsouthampton employs a swear filter, created using words supplied by fellow members during a consultation during October 2007. Words containing asterisks have triggered the filter. You may disable the filter in your profile options, but it is enabled by default.

Back to top

7. When can I create a new group?

Groups can currently only be created by youth workers. This will change in the future.

Back to top

8. Why can't I access some areas of the website?

Some parts of the website are restricted to registered members. Also, some sections of the site are only accessible when your membership has been approved.

Back to top

9. Why can't I access the internet through the Youthnetsouthampton browser?

Your membership must be approved before you can access the internet through Youthnetsouthampton. Youth workers can approve you, as long as they themselves are a member with youth worker access. This only affects Youthnetsouthampton IT suites in youth centres.

Back to top

10. How do I get an avatar?

Our avatars, Yvatars, can be created by visiting your profile and clicking the Generate button. Be sure to click the Save your Y button if you wish to use your creation as your avatar.

Back to top

11. How can I contact another member?

We have a private messaging system just for that purpose. You will need to be logged in to use it. You will need to either enter their username when composing a message, or you can use the 'Send Message' button from that member's profile.

Back to top

12. How do I stop somebody from reading my profile or sending me messages?

There are two ways to achieve this. Firstly, you may restrict your profile to friends or close it so just yourself (and youth workers) can see it. This can be done through the profile options. Alternatively, you can add the person you wish to block to your Foes list. The foes list is available from the friends page.

Back to top